USA: +1 800 801 9869  |  UK: +44 028 9073 0179  |  DE: +49 7661 98355 - 0  ||  Buy Pactimo Apparel in the OFFICIAL PACTIMO SHOP

Order Process

You’ll never be just another client to us…and, we will always strive to make the custom apparel order process as simple as possible.

custom cycling clothing order process

custom cycling clothing personalized service 

PERSONALIZED SERVICE

Our service model is unlike any in the industry. When we assign you an account manager we actually introduce them as "your new friend!"

They'll be your reliable partner, helping guide you through the custom order process. They'll always be on hand to answer questions, assist with decisions and help keep your order on track. And, your account manager will be there for you on your first order, tenth order or twentieth order.

custom cycling clothing design proofing 

DESIGN PROOFING

You'll see your first design proof within five to seven business days. And we’ll continue to refine your ideas until you are completely satisfied with how your clothing looks.

Custom cycling clothing design
Custom cycling clothing design

custom cycling clothing fit kit 

FIT KIT & COLOR PROOFING

We were one of the first custom cycling clothing companies to use a fit kit to guarantee sizing. It's just another way for us to make sure you to be supremely happy with the way your gear looks and feels. 

custom cycling clothing guaranteed delivery 

GUARANTEED DELIVERY

We know you and the team are anxious to ride in your new kit, that’s why we guarantee our 4-week delivery dates.

And, that’s not a joke. It's a promise.

Custom cycling clothing packing bags
Custom cycling clothing shipping boxes


OR CALL A LOCAL REP FOR ASSISTANCE.